I strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible! Orders ship from Portland, Oregon USA. Please allow 1-2 days for me to prepare your order before shipping.
Mystery items are custom made and require time to crochet. Please allow 5-10 days before shipping. Shipping transit time is additional.
I do accept returns. My policy lasts 14 days after the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Custom mystery items and clearance items are non-refundable with all sales being final.
Once your return is received and inspected, I will send you an email to notify you that we have received your returned item. I will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.